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DAILY VIDEO: Salesforce IoT Insights gives field service agents a head start, and Qualcomm rolls out a platform for 5G devices.
Envisioning increased revenues and an improved customer experience, many organizations plan to incorporate artificial intelligence throughout the entire enterprise by next year.
INDUSTRY RESEARCH: More than one-half of shoppers (51 percent) believe they are better connected with their smartphones than store associates. Two-thirds of retail store staff believe they can provide better customer service using tablets.
eWEEK DATA POINTS: Multiple vendors and open-source projects announced new products and milestones at KubeCon NA 2018. Learn about them in this data points roundup.
NEWS ANALYSIS: CEOs, looking to ride the economic wave for as long as it lasts, are much more willing to use whatever technology is at hand because growth has become a greater imperative than cost reduction.
VIDEO: Chris Aniszczyk, chief operating officer of the Cloud Native Computing Foundation, outlines the current and future direction for the increasingly popular organization and its KubeCon event.
Salesforce enhances its Field Service Lightning offering with IoT Insights to give field service agents more predictive and proactive information on equipment and products in need of customer service.
NEWS ANALYSIS: According to a Spiceworks survey of IT decision-makers, the top five technologies enterprises plan to adopt within the next two years are IT automation, gigabit WiFi, IoT devices, hyperconverged infrastructure and container technology. Read on to find out why.
For the first time in four years, the open-source WordPress project is delivering a major new milestone update that will change the way tens of millions of websites are designed and built.
NEW PRODUCT LAUNCH: Liqid's PCIe Fabric and Intel Optane software bridge the gap between SSD and DRAM in supercharging industry-leading solid-state package for memory-centric workloads.
VIDEO: Docker CEO Steve Singh says the container pioneer is growing at a rapid pace and sees the IBM acquisition of Red Hat as an opportunity.
At DockerCon Europe 2018, Microsoft and Docker detail a new specification effort to help manage and deploy distributed applications across both cloud and on-premises environments.